Social Media Manager

  • Job Type:
  • Category:
    Marketing - Social
  • Location:
    Chicago, Illinois
  • Job Code:

Social Media Manager


Paladin is hiring a Contract Social Media Manager. This person will drive the social media strategy and will work to thoughtfully curate stories into the right platforms.  The ideal candidate will have at least 2 years Social Media Experience.


  • Responsible for increasing the company’s social media following and engagement, to increase our brand awareness, product recognition, corporate reputation, and employee engagement
  • Working closely with aligned departments, help to shape the company’s social media strategy and implement the strategy by working closely with internal stakeholders to curate stories on the right platforms
  • Seek out, develop, and curate content appropriate to each social media and digital platform including Facebook, LinkedIn, YouTube, Instagram, etc
  • Plan, post, and maintain engaging content telling the company’s story and confirming our reputation as the industry leader for customers, stakeholders, prospective employees, etc
  • Elevate, respond, and resolve customer inquiries and employee questions/concerns raised in social media platforms, working closely with internal departments to ensure consistent responses and effective collaboration
  • Monitor activity on social media sites and engage in a positive manner when needed
  • Responsible for increasing the company’s social media following and engagement, to ultimately increase our brand awareness and corporate reputation
  • Coordinate with various teams, with a focus on Marketing, Corporate Communications, and Talent Management/Human Resources, as well as engaging with the business units as needed
  • Report on key social media statistics vs. benchmarks to help optimize engagement across platforms
  • Remain knowledgeable about leading social media products
  • Experience

  • Bachelor’s degree in Digital Media, Marketing, Communication or equivalent
  • Minimum of 2 years experience in relevant role in social media.  2-5 years experience preferred
  • Basic working knowledge of Adobe Creative Suite (Photoshop + Illustrator)
  • Proven record of successful previous social media campaigns.  Experience posting content to Twitter, LinkedIn, FaceBook, Instagram, Pinterest
  • Experience using social media platform tools like Hootsuite, Sprinklr, Sprout Social.
  • Ability to analyze customer data and develop actionable insights that will shape a marketing strategy
  • Maintain brand integrity when collaborating with internal departments
  • Skills

  • Excellent project management skills, including effective data gathering, timeline creation, and follow-up with internal teams
  • Ability to rapidly learn, internalize and leverage product/campaign information
  • Ability to work with a wide variety of people and develop strong relationships.  Comfortable working with senior management
  • Able to multi-task under time constraints, meet deadlines, and work within a fast-paced environment
  • Must be organized, detail-oriented and demonstrate an ability to manage multiple projects effectively
  • Superior communication skills, both written and verbal.  Direct communication style
  • Self-starter who is resourceful and a team player
  • Work Hours

    Monday-Friday, 8-5


    If you are interested in hearing more about this opportunity, please apply today (word doc resumes preferred) and send your resume over to! If this isn’t the right fit but you are on the lookout for your next marketing or creative opportunity, please send your resume and 3-4 bullet points highlighting your skillset to

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