Account Manager in Milwaukee, WI

  • Job Type:
    Direct Hire
  • Category:
    Account Services - Account Planning
  • Location:
    Milwaukee, Wisconsin
  • Job Code:
    US_EN_88_804456_2845363

My client is a full-service digital marketing and creative agency based in Milwaukee is looking for an experienced Account Manager to join one of the fastest growing agencies in the Greater Milwaukee Area. The Account Manager is responsible for maintaining the day-to-day relationship with clients, as well as managing internal agency departments to make sure we stay on track, on time and on budget. This role will involve working with a larger account services team to develop and manage national integrated communications campaigns. The Account Manager position will play a key role in the continued growth and success of the company by driving profitable sales growth for assigned client accounts. Unlike other local agencies, we don't assign you to one account, but rather allow you to learn and work across multiple client engagements.

Responsibilities:

  • Manage clients' daily deliverables and keep them informed on project/performance status.
  • Manage local, regional, and national clients across a variety of verticals.
  • Conduct internal and external client kickoff calls to ensure project launch deadlines, measurements of success, and dependencies.
  • Use SLAs to set client expectations on project timelines.
  • Create and manage tasks using our project management tool to ensure an effective and timely rollout of projects and campaigns.
  • Understanding the client's market and adapt strategies and budgets to best fit the current climate of the market.
  • Communicate with clients on a bi-weekly or as-needed basis to touch base on account performance, updates, and specials.
  • Communicate internally with Digital Marketing Specialists to ensure optimal performance of campaigns.
  • Coordinate new creative efforts with the creative department to align with current client promotions.
  • Schedule and lead monthly review calls with clients to recap monthly metrics
  • Utilize internal reporting and collaboration tools to monitor weekly pacing and conversion metrics. Participate in quarterly goals to expand professional skill sets and industry knowledge.
  • Remote work can be approved by manager on a case-by-case basis.
  •  

    Qualifications:

  • 4-5 years of account management experience at an ad agency or related company in digital marketing.
  • Working knowledge of digital marketing platforms (Facebook Ads, Google Ads, email marketing,
  • Demand Side Platforms, and SEO tools).
  • Proven success with relationship management and strategic partnerships.
  • Ability to independently manage multiple projects with minimal assistance.
  • Ability to leverage available resources to pursue solutions to problems.
  • Demonstrate skills of self-motivation and eagerness to learn.
  • Strong written and verbal communicator with personable relationship-building skills.
  • Spanish-language fluency is a plus
  • What we offer: ,Competitive salary and benefits, Health insurance, Paid vacation, Dynamic team environment in an exciting and challenging industry, Opportunity to develop professionally and expand your knowledge through cross functional, collaborative experiences



    Equal Opportunity Employer/Veterans/Disabled

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