What Makes an Administrative Professional Successful?

Posted by Paladin on May 02, 2016

Happy administrative professional

Leading businesses succeed with support from premium talent. A strong administrative professional plays an essential role in accomplishing company goals, streamlining responsibilities, and cultivating valuable opportunities.

What makes a brilliant administrative professional? We recently honored administrative professionals by holding a contest where managers nominated one administrative professional to be recognized as an all-star employee. Managers included comments in their nomination forms and there were a few key things that stood out to us.

We’ve created a list to empower both applicants and employers to learn what makes a great administrative professional:


It takes time and effort to develop a business. Organized administrative professionals arrange calendars, client profiles, and marketing materials that are easy to understand. They excel at scheduling meetings, calls, and events so employees never miss an opportunity to connect.


A dependable administrative professional answers calls from clients and investors, screening and passing along messages in a timely manner. Arriving to work on time, acknowledging objectives, and being readily available during office hours demonstrates a commitment to the business.


Is there a faster way to update documents without compromising quality? Could the office calendar use a revamp? Top administrative professionals improve business operations by taking initiative and approaching every task from a fresh perspective.


Excellent communication skills are the core of an effective administrative professional. The ideal candidate develops lasting professional relationships and asks for clarification when needed. There is rarely confusion about requests, orders, and tasks.


Genuine enthusiasm and a warm smile have the power to reinvigorate an office. Administrative professionals are polite, professional, and enjoy engaging with others – whether it’s a client or the CEO of a company.

How To Find The Best Fit

A small creative agency with fewer than 40 employees has different needs than an expanding marketing firm with domestic and international clients.

However much support a company needs, both entrepreneurs and applicants benefit from learning what works. Learn a few ways to land that dream position or hire an applicant who understands your company’s vision:

Work with a Recruiter

Partnering with a recruiter is mutually beneficial for job seekers and employers. Recruiters understand how to screen potential employees for relevant skills and background and understand company goals before matching elite talent with business owners.

Post On Job Sites, Social Media

Does the role require a bachelor’s degree? What type of experience works best for your office? A thorough description of job duties helps attract the right candidate. Glassdoor, LinkedIn, Indeed, and CareerBuilder are a few popular sites where you can apply for and post open administrative professional positions.

Network In-Person

Take advantage of your in-person networks. Digital posts are a great way to find qualified candidates, though connecting face to face can be just as useful. Think: career fairs, community events, and volunteer opportunities. You may find what you’re looking for!

Time to find a skilled administrative professional?

Paladin recruiters know that it takes a top-notch administrative professional to work in the fast-paced marketing and creative industries. Our team works hard to make sure your company finds the best fit.

Contact us to connect with an exceptional career or an exceptional administrative professional >>

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