Digital Content Analyst

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Job Code: 54307464
Last Updated: 6/7/2017
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Location: Phoenix, Arizona
Category: Copywriter
Job Type: Contract

Digital Content Analyst job opportunity in Phoenix, Arizona
Experience level: Mid-level with 3-5 years of experience
Salary: $65-68k, DOE
Paladin’s Phoenix, Arizona office is actively sourcing for a mid-level Digital Content Analyst to join our client’s growing eCommerce/Digital team. The Digital Content Analyst will be responsible for driving revenue via various digital channels and content while ensuring the best customer experience possible.  This position will work closely with the User Experience and Content teams to deliver relevant and engaging messages to interact with customers across website initiatives, eCommerce, SEO, SEM, mobile, CMS, and more.
As the Digital Content Analyst, you’ll be responsible for the following:

  • Collaborate with UX and Content teams to strengthen conversion across website and other digital channels to ensure users are receiving relevant and personally significant messages
  • Analyze and leverage web analytics, trends, and other triggers to provide real-time and content based on recent transactions
  • Develop user profiles and/or personas, conduct task flow analysis
  • Evaluate consumer behavior models along with analytics to enhance user messaging
  • Cultivate, modify, and augment transactional messaging across confirmations, pre-arrivals, post-departures, enrollment, etc.
  • Coordinate message delivery and user experience
  • Strategize and communicate with stakeholders and vendors to define goals
  • Customer Lifecycle Management

As a Digital Content Analyst, you need the following experience:

  • Bachelor of Arts in Marketing, Business, or related field of study
  • 3+ years of experience working in a digital marketing or UX focused role
  • Strong User Experience, Digital Marketing, and Customer Lifecycle Management knowledge
  • Proficient on CAN-SPAM laws
  • Ability to manage multiple projects at once in a high volume environment

If you meet all of the above requirements and you’re interested in learning more about the Digital Content Analyst position, please send your resume to
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Digital Marketing, Analyst, User Experience, B2C, Website Analytics, eCommerce

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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