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Marketing Titles
Associate Product
Manager
(See Product Manager.) Under the supervision of the Product
Manager, is responsible for the success of all phases
of the product or service life cycle—conception,
definition, launch, and post-launch.
Brand Manager
Develops and implements the brand strategy of a product
or service. Positions products and services in the marketplace.
Plans and executes brand marketing and advertising programs
to raise brand awareness and value. Sets the direction
of brands through awareness of market research and consumer
trends.
B-to-B Product
Manager
(See Product Manager) A Product
Manager with responsibilities for a business-to-business
(B2B) product or service.
Chief Marketing
Officer
Oversees the planning, development, and execution of an
organization’s marketing and advertising activities.
Responsibilities can include market research; pricing;
product marketing; new business development; marketing
communications; advertising; and public relations.
Consumer Product
Manager
(See Product Manager.) A B2C Product Manager with responsibilities
for a consumer product or service.
Direct Marketing
Manager
Oversees the development and implementation of direct
marketing programs to raise the levels of customer acquisition,
retention, and cross/up-selling. Designs campaigns using
direct mail, email, websites, telemarketing, catalogs,
and marketing collateral. Develops return-on-investment
goals, testing plans, and segmentation strategies.investment
goals, testing plans, and segmentation strategies.
Event Marketing
Specialist
Develops and executes marketing plans for trade shows,
conventions, seminars, and other events. Supports the
marketing of existing and new products and services. Coordinates
advertising, marketing communications, and public relations
efforts. Measures success of events.
Event Planner
/ Manager
Plans, schedules, and coordinates events including conventions,
trade shows, conferences, seminars, sales meetings, and
other events. Oversees event budgets, timelines, ordering,
and logistics. Researches and selects venues, vendors,
and other resources. Also can be responsible for creating
event marketing plans.
Marketing Communications
Manager
Plans, directs, and implements an organization’s
marketing communications activities. Responsible for communicating
consistent messages across print and electronic media.
Ensures that key, strategic messages are communicated
effectively to target audiences. Produces, or acts as
liaison with firms that produce, public relations materials,
advertising, and marketing collateral.
Marketing Database
Manager
Manages database systems designed to analyze and increase
customer value. Generates marketing lists; segmentation,
contact, and testing plans; and campaign reports. Analyzes
customer preferences, trends, profiles,and purchase histories.
Identifies factors that influence and are predictive of
customer behavior.
Marketing Director
Conceives and executes marketing strategies and programs
to increase the profitability of new and existing products
and services. Responsible for pricing policies; product
and market development; and gathering, analyzing, and
utilizing market research. Also manages advertising and
marketing communications activities.
Marketing Manager
(See Marketing Director)
Under the supervision of the Marketing Director, conceives
and executes marketing strategies and programs to increase
the profitability of a product or service.
Market Researcher
Determines demand for new and existing products and services
through the use of statistical procedures and data analysis.
Gathers and analyzes data on competitor activity; and
on customer demographics, buying habits, and preferences.
Forecasts consumer and industry trends. Designs surveys,
opinion polls, and questionnaires.
Product Manager
Develops strategies to ensure the success of all phases
of the product or service life cycle—conception,
definition, launch, and post-launch. Communicates needs
and requirements across the organization with market research;
design/engineering; promotions; packaging; marketing communications;
and outside vendors. Also manages and coordinates timelines
and budgets.
Online/Web
Marketing Job Titles
Email Marketing Manager/Specialist
Conceives and executes Email Marketing programs to increase
customer acquisition, retention, and conversion rates.
Develops communication plans; segmentation strategies;
and online offers. Evaluates effectiveness of email communications.
Works with design and copywriting teams on creative treatments.
Online Marketing
Director
Develops and implements marketing programs using websites;
email; online advertising and promotions; and search-engine
marketing (SEM/SEO). Conceives strategies and tactics
to raise rates of customer acquisition, retention, and
cross/up-selling. Oversees online market analysis.
Online Marketing
Manager
(See Online Marketing Director) Under the supervision
of the Online Marketing Director, conceives strategies
and tactics to raise rates of customer acquisition, retention,
and cross/up-selling.
Online Promotions
Manager
Using media including email and websites, conceives and
implements online promotional programs to raise customer
acquisition and retention rates. Creates strategies for
targeting and gaining access to existing and new markets.
Oversees promotional communications and develops tie-ins
and partnerships.
Online Publicist
Creates publicity for clients through unpaid, online media.
Generates interest in products and services through email
groups, online chat, online forums, and Internet press
releases. Pitches story ideas to editors of e-zines, e-newsletters,
and other online publications. Promotes online seminars,
workshops, and events.
Search Engine
Marketer
Creates, analyzes, and tracks paid-search marketing campaigns.
Formulates bidding and keyword strategies with major search
engines such as Google & Yahoo. Monitors, tests, and
adjusts campaigns to raise customer click-through and
conversion rates. Can advise online marketers on increasing
website rankings through adjustments to website content.
Search Engine
Optimization (SEO) Specialist
Raises the rankings of websites in search engines without
the use of paid listings. Develops keyword and linking
strategies to improve website search results. Boosts rankings
by making revisions to website structure and copy. Analyzes
and reports on results of SEO campaigns.
Agency
Account Management Titles
Account Coordinator
Provides administrative and customer service support to
Account Executives, Media Planners, and Client Services
Managers. Assists with advertising and media research;
client reports and presentations; and project coordination,
timelines, and budgets. Responds to client needs and requests.
Assistant Account
Executive
(See Account Executive.) Assists in the day-to-day management
of accounts under the supervision of the Account Executive.
Account Executive
Manages accounts of advertising clients. Helps clients
develop advertising strategies; media plans; and solutions
to creative, logistical, and technical problems. Responsible
for estimating costs and monitoring project timelines.
Involved in new business development.
Account Planner
Acts as the bridge between the customer and the agency’s
account, creative, and media teams. Gains insights into
customer attitudes and needs through quantitative research;
qualitative research including focus groups; and competitive
analysis. Translates customer insights into advertising,
brand, and creative strategies.
Account Supervisor/Director
Supervises Account Executives in the management of agency
accounts. Oversees formulation of advertising strategies;
the internal direction of accounts including creative,
media, and traffic; and timelines and budgets. Involved
in new business development.
Client Services
Manager
Oversees client relationships, internal-team relationships,
and account operations during the planning, development,
and execution of advertising campaigns. Responsible for
client communications with regard to advertising needs
and requests, budgets, workflow, and billing. Participates
in new business development efforts.
New Business
Development Specialist
Specializes in developing new accounts and augmenting
the business of existing accounts. Identifies prospects’
advertising, marketing, and business issues and matches
these with agency capabilities and ideas. Develops strategies
and tactics for pursuing selected prospects. Participates
in sales presentations, negotiations, and sales closings.
Agency Creative & Production
Titles
Art Director
Sets the stylistic and artistic direction of advertising
and marketing materials and campaigns in print, TV, and
on the Internet. Oversees the work of designers, illustrators,
photographers, and others. Often collaborates with a copywriter
in developing creative ideas. Works in both agency and
corporate settings.
Copywriter
Develops concepts and ideas for advertising and marketing
materials and campaigns. Writes a wide variety of communications
for print, TV, radio, and the Internet. Generates ideas
with other members of the creative team. Works in both
agency and corporate settings.
Creative Director
Responsible for the creative strategies and direction
of advertising and marketing materials and campaigns.
Supervises the work of art directors, copywriters, and
designers. Evaluates and ensures the quality of creative
content for new-business and client pitches. Can have
a copywriting or art-direction background.
Graphic Designer
Creates layouts and designs of logos, packaging, advertising,
marketing collateral, and other published materials in
print and online. Selects and arranges photos, type, illustrations,
and color. Collaborates with Copywriters and Art Directors
on concepts. Can conduct press checks.
Illustrator
Conceives and develops original artwork for publications,
advertisements, and marketing collateral. Creates illustrations
for print and electronic publication using traditional
media like pen and ink and airbrush as well as design
and illustration software. Can specialize in technical,
architectural, and other kinds of illustrations.
Instructional
Designer
Designs, develops, and delivers instructional and training
materials in a variety of media (print, multimedia, Web)
and formats (instructor-led, self-paced, and online).
Collaborates with creative teams, technical staff, and
subject-matter experts. Tests and assesses the effectiveness
of training materials.
Prepress Specialist
Prepares documents and digital files for printing. Duties
can include checking graphics files for correct formats;
working with color separations; making plates; and preparing
prepress proofs. Responsible for a pre-flight checklist
to ensure that all prepress procedures have been followed.
Producer
Manages creative projects from conception to completion.
Responsible for delivering projects on time and on budget.
Works with creative teams on assigning team members and
defining tasks and project needs. Develops and oversees
budgets and schedules; identifies and resolves production
problems; and selects and negotiates with vendors.
Production
Manager
Oversees the production of advertising and marketing communications
materials. Sets print production schedules; negotiates
with and selects vendors; and tracks and manages budgets
and costs. Communicates technical information to design
staff. Attends press checks and gives final approvals.
Production
Artist
Assists design teams in graphic production for collateral,
packaging, display and advertising projects. Should be
strong in programs such as Quark, Illustrator, and Photoshop.
Has solid knowledge of four-color printing process, and
the ablility to pre-flight, collect files and archive
materials.
Story Board
Artist
Draws sketches of TV commercials for advertising clients
before production begins. Creates a series of panels,
which include scenes, copy, and the angles of shots. Uses
pencil, pen and ink, and storyboarding software.
Traffic Coordinator
(See Traffic Manager) Coordinates
the scheduling and workflow of advertising and marketing
communications projects under the supervision of the Traffic
Manager.
Traffic Manager
Responsible for the scheduling and workflow of advertising
and marketing communications projects among agency departments,
clients, and vendors. Manages and revises timelines and
estimates. Routes layouts, copy, proofs, and other project
elements for approval and production.
Media
Agency Titles
Media Coordinator
Provides administrative and customer service support
to Media Planners and Media Buyers. Assists with media
research, reports, and record keeping; the evaluation
of new media opportunities; and advertising placement.
Also responds to client needs and requests.
Media Buyer
Purchases and places print, radio, TV, and online advertising.
Works for advertising agencies or directly for advertising
clients. Negotiates rates with media outlets and recommends
media buying opportunities. Also conducts post-buy media
analysis and tracks and reports on results.
Media Planner
(See Media Supervisor) Develops,
executes, and monitors media plans for advertising clients
under the supervision of the Media Supervisor.
Media Research
Analyst
Measures the effectiveness of print, radio, TV, and online
advertising using various research and statistical methods.
Develops measurement strategies and goals to support client
decision-making and planning. Analyzes and reports on
the returns on investment of advertising campaigns.
Media Supervisor
Develops, executes, and monitors media plans for advertising
clients. Analyzes the audiences, content, and ratings
of a wide range of media outlets. Within specified budgets,
selects the media outlets, target audiences, scheduling,
and geographic emphasis, which enable clients to achieve
their advertising and marketing objectives.
Online/Interactive
Media Buyer
(See Media Buyer) A Media
Buyer who specializes in online media outlets, such as
websites, Web portals, and e-newsletters; and online advertising
methods, such as banner ads, pop-ups, and paid search-engine
placements.
Online/Interactive
Media Planner
(See Media Planner)
A Media Planner who specializes in online media outlets,
such as websites, Web portals, and e-newsletters; and
online advertising methods, such as banner ads, pop-ups,
and paid search-engine placements.
Public Relations - Agency and Corporate Titles
Agency Positions:
Public Relations
Account Coordinator
Provides public relations support for account
services team, including writing and proofreading promotional
materials, conducting research and assisting with media
outreach. Usually maintains media lists, developes and
tracks editorial calendars. Requires strong written and
verbal communication skills and attention to detail. Journalism
degree is ideal for this position.
Assistant Account
Executive
Supervises Account Executives in the development and execution
of public relations strategies and programs. Cultivates
media relationships; edits and ensures the quality of
media materials; and can serve as the client’s main
media contact. Involved in new business development. Journalism
background and or degree is always ideal for this position.
Public Relations
Account Executive
The next step after Account Coordinator and Assitant Account
Executive. This person now has client contact and develop
public relations strategies and manages day-to-day activities
in order to complete communication initiatives. Duties
include writing press releases and other promotional materials;
pitching stories to the media, fielding media calls and
monitoring press coverage; and planning special events,
such as analyst tours, press conferences and media briefings.
Requires excellent written and verbal communication skills.
Journalism background is always ideal for this position.
Public Relations
Account Supervisor
(See Account Executive) Assists
in the day-to-day management of accounts under the supervision
of the Account Executive.
Account Supervisor/Director
Provides administrative and customer service support to
Account Executives. Assists with client reports and presentations;
media research; media databases; and project coordination,
timelines, and budgets. Also can have writing and proofreading
responsibilities. Responds to client and media needs and
requests.
Public Relations
Agency Vice President
Conceives and implements public relations strategies and
programs for clients. Writes and edits press releases,
articles, fact sheets, and backgrounders. Pitches and
places stories. Develops media relationships; monitors
media activities; and responds to media requests. Coordinates
press conferences, analyst tours, media launches, and
special events.
Public Relations
Agency President
Manages all public relations accounts and activities.
Responsibilities include meeting agency financial goals;
maintaining and developing staff; and devising public
relations strategies for clients and the agency. Also
responsible for ensuring client satisfaction and generating
business with existing and prospective clients.
Corporate Positions:
Communications
Editor
Reviews marketing collateral, press articles produced
by public relations team, ad copy to detect errors in
spelling, punctuation, grammar and syntax, and verifying
facts. Rewrites or modifies copy to clarify meaning and
to conform to corporate style guidelines and editorial
policy.
Communications
Manager/Director
Manages, oversees and delevopes strategies to enhance
an organization's public image. Responsibilities include
establishing relationships with members of the media pitching
stories to publications and monitoring media coverage;
identifying key messages and communicating them to potential
alliance partners and investors. This person also oversees
production of internal and external materials such as
brochures, press releases, web copy, newsletters and executive
presentations. Requires excellent written and verbal communication
skills.
Communications
Specialist
Edits, proofreads, fact-checks, and coordinates production
of a variety of corporate and marketing communications
materials. Ensures that communications are accurate, clear,
and complete; correct in terms of spelling, grammar, punctuation,
and editorial style; and that they maintain a consistent
tone and voice.
Investor Relations
Manager
Manages the planning and execution of an organization’s
communication strategies and programs in print and electronic
media. Can be responsible for corporate, marketing, and
employee communications; and investor, media, and public
relations. Responsibilities also can include speechwriting
and issues and crisis management.
Media Relations
Manager
Researches, writes, edits, and coordinates production
of a variety of corporate and marketing communications
materials. Responsible for writing marketing collateral;
newsletters and employee communications; speeches and
executive communications; and press releases and fact
sheets. Works in print and on websites and corporate intranets.
Public Relations
Manager/Director
Communicates a company’s operational and financial
performance to financial analysts and investors. Monitors
investment trends and market opinions. Responsible for
overseeing presentations, reports, press releases, and
fact sheets for earnings calls, investor road shows, and
analyst and shareholder meetings.
Web
Creative & Production Titles
Information Architect/User Interface Designer
Creates the navigational structure of the site and hierarchy
of information. Arranges website information in the right
way. May work with graphic designers and user functionality
project managers. Overall, an Information Architect provides
the blueprints for a website.
User Interface Designer
Determines the overall structure and flow of information on Web pages and websites. Ensures that users of websites and corporate intranets can navigate them logically and intuitively to find the information they need. Improves the experience of website users.
Animation (Flash) Designer
Using animation and graphics software, designs and develops 2-D and 3-D animations for a variety of media and purposes. Creates characters, special effects, and graphics for websites, broadcast, multimedia presentations, training, games, and corporate presentations.
Multi-Media Designer
Designs and develops multimedia presentations combining still images, sound, text, video, and animations. Creates presentations for CDs, websites, and interactive media, which are used in training, games, corporate presentations, and as sales tools. Has knowledge of graphics and animation software and Web technologies.
Web Content Manager
Oversees the writing, editing, updating, and placement of content on websites and corporate intranets. Ensures that website content meets the requirements of business units and fulfills the needs of website users. Collaborates with Web Designers and Web Programmers / Developers on website design and capabilities.
Web Content Editor
Writes copy and navigational links for websites; corporate intranets; email communications; and Web-based advertising and marketing campaigns. Adapts copy from offline sources for online use. Collaborates with Web Designers on blending copy with designs. Can participate in search-engine-optimization projects.
Web Designer
Creates designs and layouts for websites, corporate intranets, email communications, logos, and online interfaces. Also designs materials for Web-based advertising and marketing campaigns. Selects and arranges photos, type, illustrations, and color. Collaborates with Web Content Writers on blending copy with designs.
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